Refund Policy

REINV Advisory is a services-based consulting firm and is fully eligible to be compensated against its time, experience, expertise, advisory, consulting, and services. Any amount earned in its scope of services is not refundable unless expressly declared.

Management Fee

The Consulting Fee/Advisory Fee/Engagement Fee is treated as advance payment and considered as earned against the time and services of the Consultant, except the termination of the agreement for cause were.

• If the premature termination is happening prior to rendering the full services, then a fair calculation will be made as per professional services rate and/or the scope of consulting and services rendered along with any reimbursements and the portion of the due/unearned fee will be settled amicably with the Client.
• If the scope of consulting, advisory, and/or services is completed and the fee is considered as earned, the Client would not be eligible for any refund.

In an unfortunate scenario, where the refund of the amount is claimed, REINV Advisory's strict Refund Policy is given as below.

Consulting Fee

Consulting Service Fee/Advisory Fee/Engagement Fee/Success Fee paid to Consultant will be non-refundable and non-transferrable at any time as per the terms of the signed services agreement, if the Client wants to withdraw / cancel / not willing / able to continue the services due to any reason or circumstances / Lack of personal interest in program / Being impatient / exasperated during the program / Any assumption / judgement on application status at any point / Un-Official announcement of the final decision / delay or failure to provide any document / info as required by authorities / Failure during any random evaluation by a national security agency of the respective countries / Termination of Agreement by Cause / Any direct contact / bypass to REINV Advisory / Breach of Any Article of this Agreement /  Application decline due to wrong particulars / medical / security checks / hidden information by the Client / application processed (unconditional) / force majeure conditions / state of war / act of God.

Application Fee, Govt. Fee, Due Diligence Fee, Third Party Payment, and Expenses

Any Application Fee, Govt. Fees, Due Diligence Fee, third-party Payment, Vendor Payment, Earned Fee, Attorney Fee, Out of Pocket Expenses, and Reimbursable Expenses are direct and are out of the scope of responsibility of REINV Advisory, and any refund, if any, is subject to their independent policy without any prejudice of REINV Advisory.

Business Investment and Operational Expenses

Any business expenses, business investment, marketing, HR, recruitment, IT, utilities, equipment, payroll, administrative expenses, inventory, or any other operational expenses are for business investments and without any control or prejudice, liability, or responsibility on the Consultant.

 Refund Procedures

• In case of any Refund claim, the Client has to request the same clearly in written email/letter form stating the exact reason for the Refund claim.
• After receiving the Refund request, the Consultant will evaluate the reason and confirm the eligibility of the claim as per the Refund Policy and signed service agreement.
• After the claim amount is finalized, the Client has to sign a Settlement Agreement with the Consultant.
• Any / all services/applications will be suspended from the Consultant once a refund claim is raised.
• Any refund once approved, will be processed within 30-45 working days.

Refund Policy:

• A full refund will be issued in case of a technical error such as double charging or any other cases where the REINV Advisory is responsible.
• A refund claim is acceptable in case of the inability or incompetency of service execution and in which case a fair calculation of compensation against the time and efforts must be evaluated.
• Refund will be issued through the Original Mode of Payment or via Bank Transfer or Check where it is not possible to refund via the original mode of payment.
• Any success fee, referral fee, brokerage fee, commission, or repatriation once earned is not refundable.
• In any particular service request, the refund policy stated and described in its service contract is considered an annex to this refund policy and is enforceable.
• Any refund request should be made in written email/letter form stating the exact reason for the Refund claim which will immediately lead to suspension or termination of services.
• Any refunds requested due to a customer error will be subject to a small administration charge, once approved.